Terms of Service

1. Introduction

These Terms of Service (“Terms”) are a legal agreement between you (“you”, “your”) and Imagine Productions Ltd, a company registered in England and Wales under company number 14684338, trading as Stringerfy and stringerfy.com (“we”, “us”, “our”).

Our registered office is at 82a James Carter Road, Mildenhall, IP28 7DE.

By accessing or using the Stringerfy platform, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use the platform.

These Terms apply to all users of the platform, including organisation administrators, staff members, and freelancers.

2. Definitions

In these Terms, the following words have the meanings set out below:

3. Eligibility and accounts

To use the Platform, you must be at least 18 years of age and have the legal capacity to enter into a binding agreement. If you are using the Platform on behalf of an Organisation, you confirm that you have the authority to bind that Organisation to these Terms.

When you create an account, you agree to:

• Provide accurate, current, and complete information during registration
• Keep your account credentials secure and not share them with anyone
• Notify us immediately if you suspect any unauthorised use of your account
• Maintain only one account per person (you must not create multiple accounts)

Accounts are created and managed through our authentication provider, Clerk. Organisation Admins are responsible for managing the accounts and access levels of their team members and invited Freelancers within the Platform.

You are responsible for all activity that occurs under your account, whether or not you authorised it.

4. The Service

Stringerfy is a cloud-based, multi-tenant freelance management platform designed for companies \u2014 with a particular focus on news and media organisations \u2014 to manage their freelance workforce. The Service includes:

• Invitation-based onboarding: Invite freelancers to join your organisation, review applications, and manage approvals
• Assignment management: Create, assign, and track assignments through a structured lifecycle from creation to completion
• Submission and approval workflows: Freelancers submit work; reviewers approve, request revisions, or reject submissions with written feedback
• Payment tracking: Track payments from creation through processing to completion, with full audit trails
• Cost centre management: Allocate budgets, track spending, and monitor utilisation across cost centres
• Notifications and audit trail: Automatic notifications at every stage and a complete event history for each assignment
• Organisation settings: Manage team members, roles, and staff invitations

We reserve the right to modify, update, or discontinue any part of the Service at any time. We will give reasonable notice of material changes where practicable. New features or tools added to the Service will be subject to these Terms.

The Service is provided on an “as is” and “as available” basis. While we strive for high availability and reliability, we do not guarantee that the Service will be uninterrupted, error-free, or available at all times.

5. Subscription plans and fees

The Platform offers five Subscription Plans:

All prices are in British Pounds Sterling (GBP) and are exclusive of applicable taxes unless otherwise stated.

Paid Subscription Plans are available on a monthly or annual billing cycle. Annual billing includes a 20% discount. Paid subscriptions auto-renew at the end of each billing period unless cancelled before the renewal date.

Paid plans include a 14-day free trial. No credit card is required to start the trial. We also offer a 30-day money-back guarantee on all paid plans \u2014 if you are not satisfied within 30 days of your first payment, contact us for a full refund.

We reserve the right to change our pricing at any time. If we change the price of your current plan, we will give you at least 30 days' notice before the change takes effect. You may cancel your subscription before the new price applies.

6. Payment terms

Subscription fees for paid plans are payable in advance. Payments are processed by third-party payment providers. We plan to integrate Stripe as our payment processor; when active, Stripe's own terms and privacy policy will apply to payment transactions.

A transaction fee of 2% applies to freelancer payments processed through the Platform. This fee covers payment processing costs and is in addition to any subscription fees.

Stringerfy facilitates payment tracking between Organisations and Freelancers. However, we are not a party to the payment arrangement between them. Stringerfy is not a bank, escrow service, or payment institution. The Organisation is solely responsible for ensuring that Freelancers are paid in accordance with the terms of their Assignment contracts.

If a payment fails, the Platform will record the failure and notify the relevant parties. It is the Organisation's responsibility to resolve failed payments.

7. User responsibilities

By using the Platform, you agree to:

• Comply with all applicable laws and regulations in your use of the Service
• Use the Platform only for its intended purpose of managing freelance work relationships
• Not attempt to gain unauthorised access to the Platform, other users' accounts, or our systems
• Not scrape, crawl, or use automated tools to extract data from the Platform without our written permission
• Not reverse engineer, decompile, or disassemble any part of the Platform
• Not upload or transmit viruses, malware, or other harmful code
• Not use the Platform to send spam, unsolicited communications, or conduct phishing
• Not impersonate another person or misrepresent your affiliation with any entity

8. Intellectual property

9. Content and submissions

You are solely responsible for all Content you upload, submit, or otherwise make available through the Platform. You must not upload or submit Content that:

• Infringes any third party's intellectual property rights, including copyright, trademark, or patent rights
• Is defamatory, obscene, offensive, or discriminatory
• Contains viruses, malware, or other harmful code
• Violates any applicable law, regulation, or court order
• Is fraudulent, misleading, or intended to deceive

We do not proactively monitor or review Content uploaded to the Platform. However, we reserve the right to remove or restrict access to any Content that we believe, in our reasonable discretion, violates these Terms or is otherwise harmful.

File uploads are currently handled via URL references. We plan to integrate direct file storage (via AWS S3) in a future update. When this is available, additional terms relating to file storage limits and acceptable file types may apply.

10. Data protection and privacy

We take your privacy seriously. Our Privacy Policy explains in detail what personal data we collect, how we use it, who we share it with, and your rights under UK GDPR and the Data Protection Act 2018.

The Platform uses a multi-tenant architecture where each Organisation's data is isolated at the database level. This means your Organisation's data is kept completely separate from every other Organisation on the Platform.

In respect of personal data processed through the Platform:

• Organisation Admins act as data controllers for the personal data of their team members and Freelancers that is processed within their tenant on the Platform
• Stringerfy acts as a data processor on behalf of the Organisation, processing data in accordance with these Terms and our Privacy Policy
• For data relating to account management and platform operations, Stringerfy acts as the data controller

11. Confidentiality

Each party agrees to keep confidential any information received from the other party that is marked as confidential or that should reasonably be understood to be confidential given its nature or the circumstances of disclosure.

This obligation of confidentiality does not apply to information that:

• Is or becomes publicly available through no fault of the receiving party
• Was already known to the receiving party before disclosure
• Is independently developed by the receiving party without reference to the confidential information
• Is required to be disclosed by law, regulation, or court order (in which case, the disclosing party should be given reasonable notice where permitted)

This confidentiality obligation survives the termination of these Terms and continues to apply for as long as the information remains confidential.

12. Limitation of liability

To the maximum extent permitted by law:

• The Service is provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement
• We do not warrant that the Service will be uninterrupted, secure, or error-free, or that any defects will be corrected
• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, loss of business, or business interruption, however caused
• Our total aggregate liability to you for all claims arising out of or relating to these Terms or your use of the Service shall not exceed the total fees paid by you to Stringerfy in the 12 months immediately preceding the event giving rise to the claim
• For users on the Free plan who have paid no fees, our total aggregate liability shall not exceed \u00a3100

Nothing in these Terms excludes or limits our liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any other matter that cannot be excluded or limited under applicable law

The Platform integrates with third-party services including Clerk (authentication), and in the future, Stripe (payments) and AWS (file storage). These services are governed by their own terms and conditions. We are not responsible for the availability, performance, or conduct of any third-party service.

13. Termination and suspension

14. Changes to these Terms

We may update these Terms from time to time to reflect changes in our services, business practices, legal requirements, or other factors.

If we make material changes, we will notify you at least 30 days in advance through the Platform (via an in-app notification or email). The “Last updated” date at the top of this page will be revised with each update.

Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the changes, you should stop using the Platform and contact us at info@stringerfy.com to discuss your options.

15. General